Withdraw from a purchase
You have 14 days from receiving your products (or from your payment, for a session or the video library) to change your mind, without giving a reason. Use the button below: it takes one minute. The conditions are in the terms of sale.
Vous disposez de 14 jours à compter de la réception de vos produits (ou du paiement, pour une séance ou la bibliothèque vidéo) pour changer d'avis, sans motif. Utilisez le bouton ci-dessous. Les conditions sont dans les conditions de vente.
Renoncer au contrat ici
Your withdrawal is recorded
Keep this acknowledgement: print it or save it as a PDF. Quetzal will also confirm it to you by email.
Votre rétractation est enregistrée. Conservez cet accusé de réception (impression ou PDF). Quetzal vous le confirmera aussi par e-mail.
Next step: send the products back within 14 days to the address given in the terms of sale. Products whose seal has been removed cannot be returned. Your refund follows within 14 days.